Testimonials"Mike and Elisa were awesome! They helped make my home buying dream come true. I could not have done it without them. They are the BEST! Thank you!" Nancy Thompson, Ilwaco, WA Loan Specialist: Michael Frakes
"Thank you so very much for all your extra time and effort on the purchase of our new home. From the beginning you understood our unusual income sources, answered all our questions, responded quickly to inquiries, and especially helped us through last-minute questions. In our 44 years of marriage and 14 home purchases (!!) we've never had a more efficient, friendly, and understanding mortgage company. Creekside rates a perfect '10' in our book!" Dr. Gale and Donna Roid Loan Specialist: Kerry N. Greenwald
"Words cannot describe how we feel. YOU DID IT! You closed our loan in 15 days from start to finish, something we didn't think was possible. We applaud your professionalism and dedication. The work for our loan has been finished, but our new journey has just begun because of people like you who have helped make this day possible. We want to thank you for your dedication and act of kindness, and being there from the very start. Words cannot convey our gratitude for your tremendous work. If it was not for the hard work from each one of you, this day would not have happened until after the first part of the new year. Please thank everyone who worked so hard to make this day happen!" Mike and Karen Simmons, Vancouver, WA Loan Specialist: Kerry N. Greenwald
"I was referred to Creekside Mortgage when I originally purchased my home, by a co-worker who had been very satisfied with the level of service provided by them. I have worked with Creekside now for my original loan and now a recent refinance. I got a personal call from Kerry, letting me know that interest rates were were dropping and we were able to bring my interest rate down by one point within a month! I have found Creekside Mortgage is a great company to work with. Being a first-time home owner I always have tons of questions. Jenn and Kerry never hesitate to answer or return my calls in a timely manner. In fact, I had a friend go with a different mortgage company and she had nothing but difficulties. Kerry volunteered and was able to partner up with her mortgage agent and facilitate the deal for her. If you are looking for excellent service with quick turnaround, I highly recommend Creekside!" Tonya Bean-Breedlove, Longview, WA Loan Specialist: Kerry N. Greenwald
"I just refinanced my condo with Creekside Mortgage, and I think your firm did an excellent job. I was especially pleased with the service I receieved from Kerry's assistant, Jenn. She was always available when I needed something and kept me up to date via email." Jeff Blackwell, Vancouver Loan Specialist: Kerry N. Greenwald
"We wanted to share with you that we got the keys to our new house yesterday, and we are excited about our forthcoming move. Thank you for your assistance in making this all happen quickly and efficiently. Your commitment to friendly, yet professional, excellence has been greatly appreciated. Thanks again for your part in our successful home purchase." Jim and Judi Gilles, Vancouver, WA Loan Specialist: Michael Frakes
"I would like to express my thanks to Mike Frakes for taking me through the purchasing process with my new home as well as the refinancing process to reduce my monthly payments. I appreciate your clear communication and your keeping me updated each step of the way. I would certainly recommend you to a friend without hesitation." Melody Taylor, Vancouver, WA Loan Specialist: Michael Frakes
"My experience with Creekside Mortgage was incredible. I felt very well taken care of. Any time I had a question or a concern with any part of the process, you were quick to respond. Also, I was very impressed with how aggressive the office was in making sure I was taken care of and my loan was closed in record speed...two weeks! Thank you for everything!" Tonya Bean-Breedlove, Longview, WA Loan Specialist: Kerry N. Greenwald
"I have worked in the Title and Closing business for 18 years. I've seen the highs and lows of the real estate market over the year. This recent low has brought many obstacles that Lenders must comply with and these obstacles change on a daily basis. As a broker, I found Creekside Mortgage, Inc. to be willing to help everyone they work with as much as the clients they work for. As brokers they presented all of the information to us in a timely manner and maintained constant attention to the progress of a file. The personnel at Creekside were knowledgeable and extremely helpful. They were all a pleasure to work with. I haven't encountered an entire office in the lending industry that still prides themselves in customer service--not only for the clients they make loans for, but also for other industry specialists. Kathryn (Kitty) Goodwin, VP/Manager, LPO, Pioneer Title Co., Pullman, WA
"Gayle Hepler is one of the most thorough mortgage brokers I have ever had the experience of working with. Her in-depth knowledge, superior communication skills and determination to help people has benefited my clients tremendously, and they have thanked me repeatedly for the introduction. I would recommend calling Gayle when you are considering obtaining any type of residential mortgage loan, because she's absolutely dynamite at what she does! She's nothing short of a miracle worker, and she won't let you down!" Tracey Branche, Oregon First Realty, Beaverton Loan Specialist: Gayle Hepler
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